Recently journalist Lucy Webster wanted to join a matchmaking website but, before the company took her subscription fee, they warned she might find it difficult. Lucy was upset by the response and shared their email on social media.

On this week's podcast we hear stories from disabled people who have used online dating agencies, as well as speaking to a representative from the industry. What should disabled people expect?

Presented by Keiligh Baker.
Produced by Drew Miller-Hyndman.

Subscribe to the podcast on BBC Sounds or wherever you get your podcasts. And say “Ask the BBC for Ouch” to your smart speaker to hear our latest programme.
Email ouch@bbc.co.uk if you have a story to tell us about online dating or anything else.