Mortgage providers are refusing to follow new guidance intended to help hundreds of thousands of people who are unable to sell or re-mortgage their flats because of the cladding crisis. The Royal Institution of Chartered Surveyors, RICS, issued the guidance to its members across the UK just two months ago. But Money Box has learned that despite being involved in preparing the guidance, many lenders aren’t following it - leaving people struggling to sell because buyers can’t borrow the money they need.

Welfare benefits expert, Anna Stevenson from Turn2us outlines how people on Universal Credit will be able to get cheap broadband and some free calls from June 1st and discusses other discounts on utilities for people on benefits.

National Savings & Investments does not use two factor authentication when you log on to your account. Is that a security risk? Paul Lewis talks to Adenike Cosgrove, a cyber security strategist at Proofpoint.

And nearly two million workers who do more than one part-time jobs are excluded from being automatically enrolled into a works pension - but many are not aware they can join anyway. Pete Glancy, Head of Pensions Policy, at Scottish Widows explains the rules.

Presenter: Paul Lewis
Reporter: Dan Whitworth
Researcher: Sowda Ali
Production co-ordinator: Janet Staples
Producer: Ben Carter
Editor: Alex Lewis