Abbie Bull is 22 and has had serious acne for three years. It got so bad she felt unable to leave the house for fear of being stared at. She developed depression and anxiety but when she went to her doctor for help, she didn’t get it. 5 Live Investigates has learned that thousands who suffer from serious skin conditions like acne, eczema and psoriasis, can’t access the psychological support they need because it either doesn’t exist where they live or they have to join long waiting lists. The programme surveyed 180 members of the British Association of Dermatologists dermatologists and asked them whether they had access to a dedicated psychodermatology service within the region they work. Three quarters of them said they didn't. NHS England say health authorities need to take into account the psychological needs of all patients. The Welsh Government say they expect health boards to put in place services tailored to the individual needs of patients and the Health and Social Care Board for Northern Ireland says it has just commissioned a psychodermatology service which will be available to all trusts in the country.