Telephone Banking; TikTok Trolls

Mar 16, 2021 · 18m 44s
Telephone Banking; TikTok Trolls
Description

The way banks work has been hugely affected by Coronavirus, with customers encouraged to go online and keep visits to the already dwindling number of branches to a minimum. Telephone...

show more
The way banks work has been hugely affected by Coronavirus, with customers encouraged to go online and keep visits to the already dwindling number of branches to a minimum. Telephone banking has also changed, with an increased reliance on voice-activated technology rather than keypad entry. We ask whether those changes have helped with accessibility.
And following our recent story about the online trolls who doubted the existence of Helen Keller, we hear from one user of social media who's challenging the disability deniers with a dramatic video on the site TikTok.
show less
Information
Author BBC
Organization BBC
Website -
Tags
-

Looks like you don't have any active episode

Browse Spreaker Catalogue to discover great new content

Current

Podcast Cover

Looks like you don't have any episodes in your queue

Browse Spreaker Catalogue to discover great new content

Next Up

Episode Cover Episode Cover

It's so quiet here...

Time to discover new episodes!

Discover
Your Library
Search